gtd99's Privacy Policy — Your Data Is Our Responsibility

gtd99 ("we", "our", "platform") provides a safe and reliable online gaming service for players in Bangladesh. This Privacy Policy ("Policy") explains what personal information gtd99 collects from users of its website (gtd99.lat) and related services, how that information is used, in what circumstances it may be shared with third parties, and what measures we take to protect your data.

This Policy applies to all activities on gtd99, including browsing the website, creating an account, playing games, managing financial transactions, and using customer support. By using our website or services, you are considered to have agreed to the terms of this Privacy Policy.

We want to make clear that gtd99 provides services only to individuals aged 21 or older. No information is collected from minors, and they may not register on this platform.

gtd99 may collect the following types of information to operate its services smoothly:

Personal Identity Information

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• National ID card or passport details (when identity verification is required)

Financial Transaction Information

• bKash, Nagad, Rocket, or Upay account numbers (partial — full PINs or passwords are never collected)
• Deposit and withdrawal history
• Transaction amounts and dates

Technical & Usage Information

• IP address and device information (operating system, browser type)
• Login dates, times, and location data
• Browsing behaviour on the site and game play history
• Information collected through cookies and similar tracking technologies

Communication Information

• Messages exchanged via customer support chat or email
• Details of complaints, feedback, or requests

gtd99 uses the information it collects for the following specific purposes:

Cookies and similar tracking technologies are used on the gtd99 website. Cookies are small text files stored in your browser that help us improve the quality of our services.

Types of Cookies

• Essential Cookies: Indispensable for the basic functionality of the site. Without these, login and transactions are not possible.
• Functional Cookies: Remember your preferences and settings, such as language selection.
• Analytics Cookies: Monitor site usage patterns to help improve our services.
• Security Cookies: Used for fraud detection and account protection.

You can control or reject cookies through your browser settings. Please note, however, that disabling certain cookies may cause some features of the site to not work correctly.

gtd99 does not sell, rent, or provide your personal information to third parties for advertising purposes. However, information may be shared in the following limited circumstances:

With Service Providers

Technology partners, payment processors (bKash, Nagad, Rocket, Upay), and game software providers that operate as an integral part of our service receive only the minimum information necessary to carry out their designated tasks. These partners are required to comply with standards consistent with our Privacy Policy.

For Legal Obligations

Information may be disclosed when required to comply with court orders, lawful requests from law enforcement agencies, or applicable law. Information may also be provided to comply with anti-money-laundering laws and counter-terrorism financing regulations.

To Protect Against Fraud & Security Threats

If an account faces a security threat or clear evidence of fraud is found, the necessary information may be shared with the relevant authorities.

Business Transfers

User information may be transferred in the event of a merger, acquisition, or asset sale. We will make reasonable efforts to notify you before such a change takes place.

gtd99 maintains industry-standard technical and organisational measures to protect your information:

However, no transmission of data over the internet or electronic storage can ever be 100% secure. While we make every effort to protect your information, we cannot guarantee absolute security. It is therefore very important that you keep your own account password confidential.

gtd99 retains your personal information only for as long as necessary or as required by law. As a general principle:

• Information for active accounts is retained for as long as the account remains open.
• Financial transaction records may be retained for a defined period even after an account is closed, as required to meet applicable legal and regulatory obligations.
• Customer support messages are kept for a defined period based on necessity.
• Technical log files are generally retained for a short period.

Once the retention period ends, data is securely deleted or anonymised.

As a gtd99 user, you have certain important rights over your own information:

To exercise any of these rights, please contact our support team. We will make every effort to respond to your request within a reasonable time.

gtd99 prioritises responsible gaming. As part of the responsible gaming programme, we may analyse user gaming behaviour. The purpose of this analysis is to identify problematic gaming patterns and to provide assistance to users when needed.

If you use self-restriction or self-exclusion features, that information is stored securely and managed in accordance with the applicable policy. To learn more about responsible gaming, please visit our Responsible Gaming page.

gtd99 makes clear that this platform is for individuals aged 21 or older only. We do not intentionally collect any personal information from minors.

An age verification process is carried out at registration. If we become aware that a minor has registered, that account will be closed immediately and any collected information will be deleted. If a parent or guardian believes their child has registered on this platform, please notify our support team immediately.

If the gtd99 website contains links to other websites, those websites are not under our control. Visiting an external website will be subject to that site's own privacy policy, for which gtd99 is not responsible. We therefore recommend reading the privacy policy of any external site before visiting it.

gtd99 reserves the right to update or amend this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• A clear notice will be displayed on the website's homepage or on the relevant page.
• A notification may be sent to your registered email address.
• The "Last Updated" date at the top of this page will be revised.

Continued use of our services after a change is made will be taken as your agreement to the revised policy. We therefore recommend reviewing this page regularly.